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Terms Conditions Governing Your kisskaya918 Account

These terms set out the rules that apply when you open an account, make deposits through Touch 'n Go eWallet, Boost, or GrabPay, and access the lobby where local law permits.

Applies to all account holdersCovers Touch 'n Go eWallet, Boost, GrabPayJurisdiction-dependent accessAccount security rules includedSubject to change with notice

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe an action taken on your account does not match what is written here, contact us directly. We handle terms-related questions through the same channels as account support — live chat is the quickest route, and for formal written queries we have an email path that creates a reference number for your records. Players in Kuching and Kota Kinabalu can reach us through the same channels with no regional restriction.

Live Chat Raise a terms or account question directly through the live chat window in your account dashboard. Our team responds and creates a case reference for every query.

Email Support Send a written query to our support address for anything that needs a documented trail — terms disputes, account restrictions, or formal objections to a policy change.

Account Dashboard Your dashboard shows the current version of these terms, the date of the last update, and a link to submit a formal acknowledgement or withdrawal of consent.

What These Terms Cover and How They Apply

kisskaya918 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on kisskaya918, you confirm that you have read and agree to these terms. Access to the lobby — including live casino tables, slot rooms, and the sportsbook — is subject to your local laws; where local law does not permit such access,

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these terms do not authorise you to proceed. Each account is personal and non-transferable. You are responsible for keeping your login credentials secure; any activity carried out under your account is treated as yours unless you notify us of unauthorised access promptly through our live chat
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channel. Deposits made via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX are subject to the processing terms of those payment services as well as our own internal clearance steps — we verify the source wallet matches your registered account before funds are credited. Withdrawals
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follow the same wallet-matching rule: the account you withdraw to must be the same one you deposited from. We may update these terms; when we do, we post a notice in your account dashboard and the updated version takes effect from that date. Continued use after
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the notice date means you accept the revised terms. For any section that relates to eligibility based on your location in Malaysia, availability depends on whether local law permits participation.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR DATA

Account Security, Data Retention and Your Rights

We collect only the data needed to operate your account — registration details, transaction records from Touch 'n Go eWallet, Boost, or GrabPay, and session logs used to verify account integrity. Your data is not sold to third parties. We retain transaction records for as long as required by applicable financial compliance obligations; account data is removed within a reasonable period after you close your account and all pending withdrawals are settled. You have the right to request a copy of the data we hold, ask us to correct inaccurate records, or request account closure at any time through live chat or email.

Data We Collect

Registration details, wallet identifiers for Touch 'n Go eWallet, Boost, and GrabPay, deposit and withdrawal records, and session activity tied to your account login.

How Long We Keep It

Transaction logs are retained as required by applicable financial compliance rules. Profile data is removed after account closure and settlement of any outstanding balance.

Account Security

We use SSL encryption on all account pages. Withdrawals are only processed to the same wallet used for the matching deposit — this protects against unauthorised fund movement.

Your Access Rights

Request a copy of your data, correct any inaccuracy, or ask us to close your account by contacting live chat or emailing support with your registered account details.

Common Questions About These Terms

These are the questions we see most often when someone reads through the terms for the first time. If yours is not here, live chat or email will get you a direct answer with a case reference.

Access to the lobby depends on whether local law in your region permits it. The terms themselves apply equally to all account holders, but eligibility to use certain features is jurisdiction-dependent.

We post an update notice inside your account dashboard before any change takes effect. Continuing to use the account after that date means you accept the revised version.

No. Deposits must come from a wallet registered in your own name. We verify the wallet identity against your account registration before crediting funds, and mismatched wallets are returned.

Send a written query through our email support channel. This creates a reference number and a documented trail. Our team will review and respond within the timeframe stated in your case acknowledgement.

Contact us via live chat or email with your registered account details and the specific request. Data access and deletion requests are handled in line with the retention rules described in these terms.

Your account is for personal use only and may not be used for commercial purposes, transferred to another person, or operated by automated scripts. Any such use may result in account suspension pending review.

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